Privacy Policy

Last updated: August 10, 2026

Pentaract Studio (“Pentaract,” “we,” “us,” or “our”) is a 3D animation and creative studio based in Sfax, Tunisia. This policy explains how we handle information collected through pentaract.com and during project inquiries.

Information We Collect

We may collect:

Information you submit, such as your name, email address, company, message, and project details.
Communications, project materials, billing details, and transaction records when you work with us.
Basic technical information collected by Wix and enabled website tools, such as your IP address, browser, device, visited pages, and cookie preferences.

Please do not send passwords, financial credentials, sensitive personal information, or confidential project files through the website form. We can arrange a suitable file-transfer method when needed.

How We Use Information

We use information to:

Respond to inquiries and prepare quotes.
Provide, manage, and improve our services.
Communicate about projects, approvals, payments, and delivery.
Operate, protect, and understand website performance.
Maintain business, accounting, and legal records.
Send promotional communications only when you have specifically agreed to receive them.

We process information where necessary to respond to your request, perform an agreement, meet legal obligations, pursue legitimate business interests, or where you have given consent.

Cookies and Service Providers

Our Wix website uses essential cookies for security and basic operation. Optional analytics, embedded-media, or marketing technologies may also be used according to your cookie choices and applicable law.

We may share necessary information with trusted providers supporting hosting, forms, email, file storage, analytics, payments, accounting, or legal compliance. These providers may process information in other countries. We do not sell or rent personal information.

Retention and Security

General inquiries may be retained for up to 24 months after the last contact. Project, contract, billing, and accounting records may be kept for the relationship’s duration and any period required by law.

We use reasonable technical and organizational measures to protect information, but no online service can guarantee absolute security.

Portfolio and Testimonials

We may display completed work, company names, logos, or feedback that has been made public or authorized by the client, subject to any confidentiality agreement or written restriction. You may contact us to request a correction or removal.

Your Rights

Depending on applicable law, you may ask to access, correct, delete, restrict, or object to the use of your personal information, or withdraw consent. Certain information may need to be retained for contractual, accounting, or legal reasons.

To make a privacy request, email contact@pentaract.com. You may also contact the relevant data-protection authority.

Our website and services are intended for businesses and adults and are not directed toward children.

Updates

We may update this policy when our website, services, or legal requirements change. The latest version will always appear on this page.